Aluminum Profile Sliding Casement Metal Thermal Break Windows and Doors Glass

Q1: Are you a factory ?
A:Yes,our company covers an area of 30,000 square meters, 12 technical innovation personnel, 6 after-sales service personnel, the number of workshop operation employees 126 people.
Q2: How can I know your price?
A:The price is based on buyer's specific requirement, so please provide below information to help us quote exact price to you.
1) Shop drawing / window schedule to show the window dimensions, quantity and type;
2) Frame Color ;
3)Type of glass and thickness (single or double or laminated or others) and color (clear, tinted, reflective, Low-E or others).
Q3.Do you provide sample? Is it free or extra?
A:Sure .We are pleased to provide customized sample,sample cost is needed,and the cost will be returned when order place.
Q4:What is your lead time?
A: It depends on the order quantity and the season you place the order. Usually we can ship within 7-15 days for small quantity, and about 30 days for large quantity.
Q5:What is your payment terms?
A:50% T/T deposit before production, 50% T/T balance should be paid before shipping. PI amount less than 5000USD, should pay 100% in advance.
Q6:What is your warranty ? What do we do in case of problems?
A:10 years quality warranty is provided, including frame unfading nor peel-off, hardware and accessories working properly under correct operation. In case of our quality problem, we will provide replacement by international courier. Immediate delivery of replacement parts with available in stock, and if not stocking, the time should be depending on material ordering time which is normally 10-15 days